When you’ve placed and paid for your order the status of your order is ‘completed’ and you can no longer change your order. If you wish you can return the entire order or any items that you don’t want using the return procedure.
TIME OF DELIVERY
Given that all our products are handmade especially for you, delivery time is between 7 and 10 days.
Free delivery from €100,- . If you order amount is less than €100,- the delivery costs start from €2,50, but vary per country and can be found on the checkout page.
We accept all major payment methods. including, Mastercard, Visa, and American Express. We do not charge extra for these services.
We never keep any of your bank account details. Transactions on our website are handled by a secure payment platform managed by our partner, STRIPE. Any payments you make on our site are totally secure.
Find the right size for you with the help of our table.
You can return an article up to 14 days after receiving it. Items that have not been worn and that still have the original label and packaging may be returned within 14 days after receiving them. You may try on the items to see whether they fit and if the model meets your expectations. You cannot exchange items. When we receive the return package we will reimburse the amount, using the original payment method, to your account. The amount will be reimbursed to the account which you used to order within 14 days of your package being delivered to us.
DO I HAVE TO PAY SHIPMENT COSTS TO SEND GOODS BACK?
Costs for shipping returned goods are the responsibility of the customer. We recommend that you use tracked and signed delivery.